Computer and Information Systems Manager

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The Organizer
The Persuader
The Problem Solver
Computer & Information Technology
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Spotlights

Similar Titles

Application Development Director, Computing Services Director, Data Processing Manager, Information Systems Director (IS Director), Information Systems Manager (IS Manager), Information Systems Supervisor (IS Supervisor), Information Technology Director (IT Director), Information Technology Manager (IT Manager), MIS Director (Management Information Systems Director), Technical Services Manager

Job Description

Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.

Job Responsibilities
  • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  • Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
  • Review project plans to plan and coordinate project activity.
  • Assign and review the work of systems analysts, programmers, and other computer-related workers.
  • Provide users with technical support for computer problems.
Skills Needed on the Job
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Education and Training Needed
  • A bachelor’s degree in computer science, information technology, management information systems (MIS), or a related field is typically required.
  • Many managers also hold a master’s degree in information systems (MSIS) or an MBA with a technology focus.
  • Relevant work experience (5–10 years in IT roles such as network administrator, systems analyst, or software developer) is often necessary before moving into management.
  • Common Courses Include:
  1. Computer networking and security
  2. Systems analysis and design
  3. Database management
  4. Project management
  5. Business communication
  6. Cloud computing
  7. Information systems strategy
  8. IT ethics and cybersecurity law
  • Certifications That Can Boost Your Career:
  1. Certified Information Systems Security Professional (CISSP)
  2. Certified Information Systems Manager (CISM)
  3. Project Management Professional (PMP)
  4. CompTIA Network+ or Security+
  5. Microsoft Certified: Azure Administrator
  6. AWS Certified Solutions Architect
Things to do in High School and College
  • Take computer science, math, and business courses.
  • Join your school’s coding club, robotics team, or IT support group.
  • Volunteer to help teachers or local nonprofits with computer setup or troubleshooting.
  • Explore dual-enrollment or early college programs offering IT courses.
  • Learn programming languages such as Python, Java, or C++.
  • Build small tech projects—like websites, mobile apps, or home networks.
  • Participate in internships or job shadowing with IT departments.
  • Take leadership roles in student organizations to build teamwork and management skills.
  • Stay current with tech trends through podcasts, YouTube channels, and online tutorials.
THINGS TO LOOK FOR IN AN EDUCATION AND TRAINING PROGRAM
  • Accreditation by ABET or recognized technology accrediting bodies.
  • Hands-on experience with current hardware, software, and cybersecurity tools.
  • Internship or co-op opportunities with local businesses or IT firms.
  • Strong partnerships with employers and high job placement rates.

Sample Programs:

  • Western Governors University – B.S. in Information Technology Management
  • Purdue Global – Master’s in Information Technology
  • University of Maryland Global Campus – B.S. in Computer Networks and Cybersecurity
  • DePaul University – MBA in Information Systems
Typical Roadmap
Computer and Information Systems Manager Roadmap
How to land your 1st job
  • Search sites like LinkedIn, Indeed, Dice, and TechCareers for “IT Manager,” “Systems Analyst,” or “IT Project Coordinator” roles.
  • Gain experience as an IT support specialist, help desk technician, or network administrator first.
  • Showcase leadership experience, certifications, and technical projects on your résumé.
  • Prepare to discuss how you’ve solved technical problems, led teams, or managed projects.
  • Network with professors, IT professionals, and alumni from your program for referrals or mentorship.
  • Stay open to entry-level management or assistant roles to build credibility.
  • Create a professional LinkedIn profile highlighting your technical and soft skills.
  • Develop a digital portfolio that includes coding projects, system designs, or IT case studies.
  • Attend technology job fairs, hackathons, or local tech meetups to meet employers.
  • Apply for internships or apprenticeships in IT departments to gain real-world experience.
  • Ask for recommendation letters from professors or supervisors who can speak to your leadership and problem-solving skills.
  • Practice answering behavioral interview questions focused on teamwork, communication, and decision-making.
  • Learn basic project management tools like Jira, Trello, or Asana to demonstrate readiness for team coordination.
  • Stay current with emerging trends in cybersecurity, cloud computing, and data analytics—topics often discussed in interviews.
  • Be willing to relocate or work flexible hours at the start of your career to expand your opportunities.
How to Climb the Ladder
  • Earn advanced certifications such as PMP (Project Management Professional), CISM (Certified Information Security Manager), or AWS Certified Solutions Architect to strengthen your credentials.
  • Pursue a master’s degree in Information Systems or an MBA with a technology focus to qualify for senior management roles.
  • Take on progressively larger projects that involve budgeting, cross-department collaboration, and system integration.
  • Volunteer to lead new technology initiatives or pilot programs in your organization.
  • Build strong communication and leadership skills—these are just as important as technical expertise.
  • Mentor junior IT staff to demonstrate your ability to train and guide others.
  • Keep up with new technologies such as artificial intelligence, machine learning, and cloud computing.
  • Attend industry conferences, webinars, and workshops to expand your professional network.
  • Join professional associations like ISACA, CompTIA, or Project Management Institute (PMI) for ongoing learning opportunities.
  • Learn about business operations, finance, and strategic planning to better align IT goals with company objectives.
  • Publish articles or give presentations on IT best practices to build a reputation as a thought leader.
  • Seek lateral moves into roles like IT Project Manager, Systems Architect, or Cybersecurity Manager to broaden your experience.
  • Work toward executive positions such as Chief Information Officer (CIO) or Chief Technology Officer (CTO) once you’ve gained extensive management experience.
  • Continue professional development through online platforms like Coursera, edX, or LinkedIn Learning to stay competitive.
  • Develop expertise in emerging areas such as data analytics, digital transformation, or enterprise architecture.
Recommended Resources

Websites

  • Bureau of Labor Statistics: Computer and Information Systems Managers
  • CompTIA.org
  • ISACA.org (Information Systems Audit and Control Association)
  • PMI.org (Project Management Institute)
  • CIO.com
  • TechCareers.com
  • Cyberseek.org
  • Indeed.com
  • LinkedIn Learning
  • Dice.com
  • TechTarget.com
  • InformationWeek.com
  • Computerworld.com
  • Glassdoor.com
  • Monster.com
  • ZDNet.com
  • CareerOneStop.org
  • O*NET OnLine
  • Coursera.org
  • edX.org

Books

  • IT Strategy: Issues and Practices by McKeen & Smith
  • The Phoenix Project by Gene Kim, Kevin Behr & George Spafford
  • Managing the Information Technology Resource by Jerry Luftman
Plan B Careers

If you love technology but prefer a less managerial or less high-pressure role, consider these alternatives:

  • Network Administrator
  • Systems Analyst
  • Database Administrator
  • Cybersecurity Specialist
  • IT Project Coordinator
  • Cloud Solutions Architect
  • Business Systems Analyst

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